Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders under $200 will have a flat rate shipping fee of $11.95.  Orders over $200 will receive free shipping!

Which payment methods are accepted in the Online Shop?

WhiskeyWare accepts all major credit cards, as well as PayPal.

How long will delivery take?

All orders are shipped within 3-5 business days.

What exactly happens after ordering?

You will receive an order confirmation.  Once your order is ready to ship, you will be notified.  If you are placing a custom order with a custom design, you will receive a proof.  We will not begin production until that proof has been approved.  Those custom items will be shipped within 3-5 business days after approval.

POLICY GUIDELINES:

If you do not receive your purchase on a guaranteed delivery date, we will give you a full refund of rush fees.
Please note that monitor settings, color settings, and lighting may cause shifts in product colors shown on the website.
If you have questions or concerns about the exact product color, please contact our sales department at (919) 553-1711

Contact us

P: (919) 553-1711

327 E Main St Suite B –  Clayton NC 27520

Email: sales@whiskeyware.com